Customer Reviews

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Pets Naturally has been providing excellent customer service from the beginning, and we will continue to help families and businesses in making important decisions about their pets for years to come. Below are some of our customer, who shared about their experiences while doing business with us.

Peggy L.
Peggy L.
02:17 26 Nov 20
Kind, caring, knowledgeable staff, they explain in detail about their products/whatever you may be inquiring about. Super nice, very helpful.
Dawn D.
Dawn D.
01:42 21 Nov 20
I have a picky chihuahua & I buy Lotus dog food. They love it.
Martin H.
Martin H.
17:19 20 Nov 20
Brad
Brad
08:01 15 Nov 20
Nice people who seem to really know and care about animals
Tim M.
Tim M.
20:03 14 Nov 20
zenn1999
zenn1999
12:09 02 Nov 20
My pug loves their treats the best.
TJ S.
TJ S.
17:29 01 Nov 20
Walter E.
Walter E.
08:53 28 Oct 20
Robert L.
Robert L.
01:46 28 Oct 20
I was helped by a person who knew the products and helped me with my purchase. Store is well stocked and clean.
Don R.
Don R.
23:07 14 Oct 20
Excellent stock of all things your furry family members may need. The baked goods are our little girl's favorite. The staff are super friendly and helpful.
Kris A.
Kris A.
15:19 09 Oct 20
This place is amazing. The staff is friendly and were extremely helpful findingfind us
Peter S.
Peter S.
11:40 26 Sep 20
This is my new favorite place to shop for my furry friend!
Masterson F.
Masterson F.
15:13 25 Sep 20
Love this place for my furry babies!
Devin
Devin
22:14 21 Sep 20
Awesome store for dogs! Huge selection and friendly staff.
Catherine R Gehring I.
Catherine R Gehring I.
18:07 12 Sep 20
Lady behind counter very helpful
Laletta B.
Laletta B.
21:14 11 Sep 20
Good selection, helpful staff, very nice and tidy store
Jessica M.
Jessica M.
14:19 09 Sep 20
Fred S.
Fred S.
13:15 21 Aug 20
Very unusual and wide varieties of pet food and accessories. Easier to access from the eastbound lane and turn right.
Joanna W.
Joanna W.
14:16 29 Jul 20
Staff was very friendly and helpful when looking for a lifejacket for our dog. Due to COVID-19, we could not bring him in to try it on. With her help and tips we were able to purchase the perfect size lifejacket for him.
stefanie M.
stefanie M.
15:58 15 Jul 20
Awesome place!!
Melody M.
Melody M.
15:57 15 Jul 20
A great store and has lots of toys and treats!
Mike A.
Mike A.
13:40 06 Jul 20
Well stocked with good quality foods.
John S.
John S.
16:34 05 Jul 20
Heather W.
Heather W.
20:00 10 Apr 20
I have loved this store since it opened and brought brands I used in a bigger city to Traverse. I am so happy they have contactless, curbside pickup during this difficult time, and my dogs are able to continue to enjoy their favorite food and treats. Everything went smoothly, and faster than expected!
Nicole R
Nicole R
15:51 25 Mar 20
Ray B.
Ray B.
02:27 18 Mar 20
Good
Anastasia J.
Anastasia J.
16:49 17 Mar 20
We love Pets Naturally! We highly reccomend them! They have wonderful customer service.
Meghan K.
Meghan K.
02:21 20 Feb 20
Amazing selection of pet products! Reasonable prices.
Rachel T.
Rachel T.
18:31 07 Feb 20
Great place for your pet's needs and they're helpful when you're trying to pick out new pet food.
Meghan R.
Meghan R.
15:30 18 Jan 20
Great selection of premium pet toys, foods and dog treats.
alli S.
alli S.
20:32 28 Dec 19
They have the best selection of healthy dog treats made in store as well as a quality toy selection.
Eric H.
Eric H.
23:20 21 Dec 19
Nancy C.
Nancy C.
21:39 05 Nov 19
Denise M.
Denise M.
15:20 14 Oct 19
Desirae S.
Desirae S.
16:22 02 Oct 19
Lindsay J.
Lindsay J.
19:51 10 Sep 19
Kyle W.
Kyle W.
19:31 15 Aug 19
Very helpful and knowledgeable. Your dog will love their fresh baked dog treats!
Brittany M.
Brittany M.
19:57 05 Aug 19
Sammy Jo B.
Sammy Jo B.
17:02 20 Jul 19
Steve W.
Steve W.
22:44 17 May 19
Good stuff!
Cathy P.
Cathy P.
23:29 16 May 19
Morgan D.
Morgan D.
00:32 08 May 19
Very helpful staff, lots of great goodies for my fur nephew ❤
Jeff W.
Jeff W.
12:45 21 Apr 19
Martin P.
Martin P.
16:19 29 Mar 19
So amazing dogs love the stuff their they may give free treets and pups alowed
Laura P.
Laura P.
00:33 17 Mar 19
Quality
Dennis W.
Dennis W.
17:55 07 Mar 19
Good selection
Shannon B.
Shannon B.
17:26 23 Jan 19
Carries lots of natural and organic things good all the fur babies.

Our Awards & Accolades

MI 50 Companies to watch
MI 50 Companies to watch
Red Hot Best 2020 Winner
Top 10 Finalist 2019