Call Us: 231-944-1944
Our Customer Reviews

Our Customer Reviews

Pets Naturally has been providing excellent customer service from the beginning, and we will continue to help families and businesses in making important decisions about their pets for years to come. Below are some of our customer, who shared about their experiences while doing business with us.

Kathryn F.
Kathryn F.
17:44 22 Nov 23
Pets Naturally had an excellent selection of high-quality products backed up by a knowledgeable, friendly staff.
Jennifer C.
Jennifer C.
14:59 08 Nov 23
This store has EVERYTHING!
Peggy L.
Peggy L.
18:01 18 Oct 23
Kind, caring, knowledgeable staff, they explain in detail about their products/whatever you may be inquiring about. Super nice, very helpful.
Jesse F.
Jesse F.
01:48 17 Oct 23
iLove M.
iLove M.
01:30 11 Oct 23
Lovely Staff
Casey C.
Casey C.
01:18 11 Oct 23
Love this store, shop here every week, and always have great service, with great products, make sure to sign up with the loyalty program.
Jeanie S.
Jeanie S.
17:51 14 Sep 23
Huge thank you to Crystal for suggesting the Glyciflex and the “red & green” capped arthritis all natural supplements. My 12 1/2 year yellow Lab hadn’t jumped on the couch in a year – after being on the supplements for 1 month, Hank is back to jumping up on the couch! I went in today, and learned even more from Andrea. Thank you Pets Naturally for giving Hank back his quality of life!
Victoria H.
Victoria H.
19:07 08 Sep 23
Very comprehensive variety of pet foods, toys, leashes, collars, and harnesses. VERY friendly and helpful staff.
Caffeinated C.
Caffeinated C.
17:03 16 Aug 23
Visiting TC in August and needed a life vest for a German Shepherd. Didn’t expect such a great selection of different brands and staff was super helpful. Best pet supply store I’ve been in. Wish we had one like this back home.
ka2 A.
ka2 A.
04:19 13 Aug 23
The best pet products and most friendly staff and owners! 🙂
Wes B.
Wes B.
00:06 01 Aug 23
Nancy W.
Nancy W.
00:57 27 Jul 23
Great store, very friendly and helpful staff. Pet friendly. Yummy treats
L D
L D
16:43 14 Jul 23
Staff is always nice and quick. Store is clean.
ben W.
ben W.
03:03 07 Jul 23
Talk about friendliness!
Micaiah F.
Micaiah F.
13:04 04 Jul 23
My dogs love the whitefish and sweet potato treats. The selection of pet baked goods is amazing. Strongly recommended. They’ve got single ingredient natural pet treats which are my dogs favorite.
Lorie C.
Lorie C.
21:17 28 Jun 23
The staff were very helpful with us trying to find stuff for our sick kitty
Bernie C.
Bernie C.
15:04 25 Jun 23
Wow, what a nice natural pet store. Very nice and helpful personel working there
Glenda
Glenda
19:44 20 Jun 23
Loyalty perks on the cat food I buy.
Tyler F.
Tyler F.
08:07 03 Jun 23
The best of the best! Best products, best employees! I don’t go anywhere else.
Dauson P.
Dauson P.
21:34 01 Jun 23
Friendly staff and amazing products for your furry friends.
Theodore M.
Theodore M.
19:36 29 May 23
Sherry M.
Sherry M.
11:33 19 May 23
The girls are knowledgeable and friendly. They see me as soon as I open the door, they address me by my name, unless it’s someone that I’ve met for the first time. Love this place
Stephen B.
Stephen B.
00:26 13 May 23
Great selection
Zieneth S.
Zieneth S.
14:35 09 May 23
Find unique items here, not found in larger stores. Super helpful and friendly people 😸Nero is bananas over his Yeowww toy 😹
Nicole Geri (Nicole G.
Nicole Geri (Nicole G.
00:40 28 Apr 23
Tried various harnesses on my dog, finally finding the one I wanted but I was being picky on color. They took my name and number to call me when they got the harness I wanted shipped to the store so I was able to go pick it up. Staff is always super friendly, and happy to meet all the visiting pups.
Maurie T.
Maurie T.
17:01 11 Apr 23
Great place , love it!
Roxanne J.
Roxanne J.
15:13 06 Apr 23
Friendly good selection
Mr. B
Mr. B
15:14 03 Apr 23
Great place, with friendly staff to help you find what you need. Such a cool place! Bring your pups here! Recommended!
wplamondon76
wplamondon76
13:20 11 Mar 23
Patty F.
Patty F.
16:47 08 Mar 23
This store has all kinds of things for your pets, including birthday treats! I went for a pup cake and ended up buying greetings cards as well! 😊
Madison B.
Madison B.
01:55 05 Mar 23
Great service , bought the perfect leash
amoure T.
amoure T.
22:48 10 Feb 23
Wonderful store! Well stocked for all your pet needs!
Salli W.
Salli W.
12:46 09 Feb 23
Jonathan L.
Jonathan L.
20:39 04 Feb 23
They got everything you need for your dogs. We love taking our dogs here when we come up north. They love the cookies too.
Jeff S.
Jeff S.
00:40 09 Jan 23
Good selection of products
Katherine S.
Katherine S.
22:44 20 Dec 22
Kevin S.
Kevin S.
22:44 14 Dec 22
Megan L.
Megan L.
22:12 07 Dec 22
Beautiful store with lots of natural dog cookies for those who pamper your dogs like I do! Will definitely visit again!
Jon S.
Jon S.
13:30 28 Nov 22
Very nice all-around pet store with a wide range of supplies. Very supportive for special issues and some of the friendliest staff you’ll ever find.
Eddie G.
Eddie G.
18:05 23 Nov 22
The best place in town to shop for natural and responsible pet supplies and food. The Dog Bakery has the best natural dog cookies and treats! The sales people are always friendly and helpful.
Jess F.
Jess F.
13:09 17 Nov 22
Amanda W.
Amanda W.
17:40 12 Nov 22
Jamee B.
Jamee B.
18:39 30 Oct 22
Elizabeth O
Elizabeth O
04:30 30 Oct 22
Joshua W.
Joshua W.
15:19 27 Oct 22
Off the chain local pet store run by folks who care and are knowledgeable about all of your animals needs! They carry a huge verity of food and pet supplies so go and take a look. Skip the big box stores and support your local stores!
Channing B.
Channing B.
21:17 08 Oct 22
Fantastic experience in here! New location is great. They even have their own treat bakery! Walking in here feels so welcoming. Didn’t feel any judgement or any standoffishness from staff. Just warm and inviting, and lots of great products and treats. Tons of options for pets with allergies. We especially liked the natural dog chew toy area. We will be back!
Chad J.
Chad J.
17:31 06 Oct 22
Absolute 5-star establishment! Staff is very knowledgeable, patient and friendly. It’s great to have a local business with such a high-quality offering of dog food, treats and toys. Don’t miss out on the bakery!
Maureen T.
Maureen T.
15:50 18 Sep 22
Beautiful store and excellent selection
Jim B.
Jim B.
16:43 07 Sep 22
Great store. Lots of selection. Has a little of everything for your pet. Friendly personnel reasonable prices.