Customer Reviews

  • Home
  • Customer Reviews
decoration

Pets Naturally has been providing excellent customer service from the beginning, and we will continue to help families and businesses in making important decisions about their pets for years to come. Below are some of our customer, who shared about their experiences while doing business with us.

Brandon B.
Brandon B.
18:38 16 Jan 22
Tom W.
Tom W.
19:50 12 Jan 22
VERY clean store! Pets welcome. Great staff! Knowledgeable and able to make good suggestions. They have a bulk area for homemade pet treats. Ingredients listed. Pet beds, toys and grooming equipment. Huge selection of dry and refrigerated dog food. A small section for cats. Great store!
Holly K.
Holly K.
02:23 12 Jan 22
Sir W.
Sir W.
21:09 08 Jan 22
Lemmy Killmaster thanks you
Scott B.
Scott B.
14:49 01 Jan 22
Friendly helpful service
Angel S.
Angel S.
22:58 20 Dec 21
Cindy M.
Cindy M.
20:06 20 Dec 21
Excellent customer service. I was looking for a MSU collar for my dog, so I got on their chat on their website. Received an email from Andrea showing pictures of the 2 styles along with pricing and Eta. I made my selection and was told it would be a couple of weeks. But it showed up a lot quicker than anticipated. Andrea you are awesome!!! and so is Pets Naturally!!!
Alice H
Alice H
20:49 18 Dec 21
Amber D.
Amber D.
16:56 17 Dec 21
Willie M.
Willie M.
22:51 04 Dec 21
Kerri C.
Kerri C.
20:28 29 Nov 21
Daniel D
Daniel D
15:32 10 Nov 21
Awesome place!
Diana H.
Diana H.
01:15 09 Nov 21
Christina B
Christina B
23:50 31 Oct 21
Richard D.
Richard D.
14:17 28 Oct 21
This is a great place for cats and dog owners They have nothing for bunnies though
jeannine H.
jeannine H.
12:42 22 Oct 21
Great place for local dog treats. Ms. Rosie loves thier treats
Dan G.
Dan G.
02:08 21 Oct 21
Erin J.
Erin J.
20:18 08 Oct 21
Jeff W.
Jeff W.
18:37 03 Oct 21
Great place to shop for your pets. Big selection.
David C.
David C.
02:53 14 Sep 21
Great CBD treats!
J A.
J A.
19:09 12 Sep 21
Robin M.
Robin M.
13:15 08 Sep 21
Great bakery mail orders also
s&d T.
s&d T.
17:14 01 Sep 21
Smart and kind girls. Very clean
Albert B.
Albert B.
17:00 31 Aug 21
This is probably the best pet supply store I've ever been in. And I say that after having driven all around the country this past year with two dogs. Hands down the best.
James H.
James H.
16:21 09 Aug 21
Colette D.
Colette D.
15:06 09 Aug 21
Jayson Van D.
Jayson Van D.
02:18 27 Jul 21
I really enjoyed this place. The people are really motivated to help people. The overall experience was great!
Steven D.
Steven D.
23:55 25 Jul 21
Dorothy M.
Dorothy M.
12:03 24 Jul 21
Highest quality commercial pet foods available in town. Nice assortment of toys and accessories. Locally made treats. Excellent service. Local delivery available.
Jackie K.
Jackie K.
15:15 23 Jul 21
Great staff and store.
Leann M.
Leann M.
16:21 20 Jul 21
I love this place! Toys for any kind of chewer, beds, food, and best of all treats that I can give my pups without having to worry about the yucky additives that others have!
Bonnie S.
Bonnie S.
04:07 20 Jul 21
Anthony H.
Anthony H.
20:53 17 Jul 21
Great service and selection
Alyssa P.
Alyssa P.
01:26 17 Jul 21
This store is the BEST pet store in TC. They have everything you need for your pet and to top it off, the cutest baked goodies for your pets as well!
Kelly F.
Kelly F.
22:53 26 Jun 21
Very professional staff, and super friendly. This is the place to purchase your pet food!
Kathy C.
Kathy C.
23:10 13 Jun 21
Helpful staff, great products
Christie V.
Christie V.
19:10 29 May 21
Very clean, very helpful
Mark L.
Mark L.
14:39 29 May 21
Very knowledgeable and helpful staff who are passionate about pets.
Roger D.
Roger D.
00:40 16 May 21
Nice store. Super great staff. Very helpful and understanding with an exchange I brought without a receipt (I have worked retail, I know better lol)They took me to the part of the store I needed for my trip, and were super gracious when I knocked over a display of I think shampoo.If you like spoiling your pets, definitely worth a stop in and bring your credit card, you will find something you need or have to have.
Joe T.
Joe T.
17:08 13 May 21
Very helpful and friendly.
Ryan
Ryan
16:44 10 May 21
Chad B.
Chad B.
18:52 03 May 21
Joel A.
Joel A.
19:42 30 Apr 21
Very friendly, very helpful.
Ryan Y
Ryan Y
12:03 29 Apr 21
This place is great! My aging pug does not have many teeth left and we decided to look for some dehydrated/freeze dried food choices that were nutritionally balanced. This place has a huge selection of food from dry to wet and fresh. They have all sorts of treats from their bakery next door as well. The staff is super friendly and helpful. Price is to be expected for the quality of food you are getting. They also have CBD treats....which i have purchased for the first time ever and what a positive difference it has made for my 13 year old boy! Great place! Check it out....the prices are worth my dogs well being.
Dawn M.
Dawn M.
14:04 25 Apr 21
Have been going to The Dogg Bakery for over 10 years and they never disappoint. My Dino lives there homemade cookies and bones.
Nicole H.
Nicole H.
18:48 11 Apr 21
Very cute store and a big selection of whole ingredient natural pet treats and supplements
Daniel H.
Daniel H.
19:21 04 Apr 21
Awesome experience met people from around the world great family setting

Our Awards & Accolades

MI 50 Companies to watch
Best of MichBusiness 2020 Winner
MI 50 Companies to watch
Red Hot Best 2020 Winner
Top 10 Finalist 2019