Customer Reviews

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Pets Naturally has been providing excellent customer service from the beginning, and we will continue to help families and businesses in making important decisions about their pets for years to come. Below are some of our customer, who shared about their experiences while doing business with us.

Devin
Devin
22:14 21 Sep 20
Awesome store for dogs! Huge selection and friendly staff.
Catherine R Gehring I.
Catherine R Gehring I.
18:07 12 Sep 20
Lady behind counter very helpful
Laletta B.
Laletta B.
21:14 11 Sep 20
Good selection, helpful staff, very nice and tidy store
Jessica M.
Jessica M.
14:19 09 Sep 20
Fred S.
Fred S.
13:15 21 Aug 20
Very unusual and wide varieties of pet food and accessories. Easier to access from the eastbound lane and turn right.
Joanna W.
Joanna W.
14:16 29 Jul 20
Staff was very friendly and helpful when looking for a lifejacket for our dog. Due to COVID-19, we could not bring him in to try it on. With her help and tips we were able to purchase the perfect size lifejacket for him.
stefanie M.
stefanie M.
15:58 15 Jul 20
Awesome place!!
Melody M.
Melody M.
15:57 15 Jul 20
A great store and has lots of toys and treats!
Mike A.
Mike A.
13:40 06 Jul 20
Well stocked with good quality foods.
John S.
John S.
16:34 05 Jul 20
Heather W.
Heather W.
20:00 10 Apr 20
I have loved this store since it opened and brought brands I used in a bigger city to Traverse. I am so happy they have contactless, curbside pickup during this difficult time, and my dogs are able to continue to enjoy their favorite food and treats. Everything went smoothly, and faster than expected!
Nicole R
Nicole R
15:51 25 Mar 20
Ray B.
Ray B.
02:27 18 Mar 20
Good
Anastasia J.
Anastasia J.
16:49 17 Mar 20
We love Pets Naturally! We highly reccomend them! They have wonderful customer service.
Meghan K.
Meghan K.
02:21 20 Feb 20
Amazing selection of pet products! Reasonable prices.
Rachel T.
Rachel T.
18:31 07 Feb 20
Great place for your pet's needs and they're helpful when you're trying to pick out new pet food.
Meghan R.
Meghan R.
15:30 18 Jan 20
Great selection of premium pet toys, foods and dog treats.
alli S.
alli S.
20:32 28 Dec 19
They have the best selection of healthy dog treats made in store as well as a quality toy selection.
Eric H.
Eric H.
23:20 21 Dec 19
Nancy C.
Nancy C.
21:39 05 Nov 19
Denise M.
Denise M.
15:20 14 Oct 19
Desirae S.
Desirae S.
16:22 02 Oct 19
Lindsay J.
Lindsay J.
19:51 10 Sep 19
Kyle W.
Kyle W.
19:31 15 Aug 19
Very helpful and knowledgeable. Your dog will love their fresh baked dog treats!
Brittany M.
Brittany M.
19:57 05 Aug 19
Sammy Jo B.
Sammy Jo B.
17:02 20 Jul 19
Steve W.
Steve W.
22:44 17 May 19
Good stuff!
Cathy P.
Cathy P.
23:29 16 May 19
Morgan D.
Morgan D.
00:32 08 May 19
Very helpful staff, lots of great goodies for my fur nephew ❤
Jeff W.
Jeff W.
12:45 21 Apr 19
Martin P.
Martin P.
16:19 29 Mar 19
So amazing dogs love the stuff their they may give free treets and pups alowed
Laura P.
Laura P.
00:33 17 Mar 19
Quality
Dennis W.
Dennis W.
17:55 07 Mar 19
Good selection
Shannon B.
Shannon B.
17:26 23 Jan 19
Carries lots of natural and organic things good all the fur babies.
Maelynn G.
Maelynn G.
23:31 18 Jan 19
I bought a cat tower that was of better quality than the major pet store I went to first. They carried it to my car for me and everything. My cat loves it! 10/10
Sarah F.
Sarah F.
03:02 04 Jan 19
This is a great place to find homeade dog treats , I have an older dog and young pup and both are fans of what Pets Naturally has to offer! I love that they carry The Honest Kitchen brand dog food!
Samantha M.
Samantha M.
18:18 27 Dec 18
Not only do I love this store but my dog is extremely happy when I bring the paw print bag into the house. I've got 3 birthday cakes for her and lots and lot of treats. Recently I switched her to food from the store and she loves it!
Jon
Jon
16:48 26 Dec 18
Great staff. I feed my dog raw and always make arrangements to have a bag on hold for me since I don't cross the border with his food to avoid issues. Staff is always helpful.
Annie L.
Annie L.
22:04 11 Dec 18
Victoria H.
Victoria H.
22:36 30 Nov 18
F M.
F M.
20:09 25 Oct 18
Excellent supply of cookies! Love the quality of food for my dogs and the expert help!
Ruth W.
Ruth W.
19:03 19 Oct 18
Victoria H.
Victoria H.
12:52 19 Oct 18
Jon K.
Jon K.
21:15 17 Sep 18
EXCELLENT! Professional staff. Great products. Reasonable prices. Fast Eddy our dog approved!
Kendra M.
Kendra M.
11:29 14 Sep 18
Great place, great products and very helpful staff.
Starlah B.
Starlah B.
21:10 06 Sep 18
Always a great visit there, awesome Dog Bakery treats, toys and lots more fun stuff for your furry friend! Plus the staff is always nice!

Our Awards & Accolades

MI 50 Companies to watch
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Red Hot Best 2020 Winner
Top 10 Finalist 2019